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Director of Financial Aid
Notre Dame of Maryland University in Baltimore, Maryland
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Date Posted 04/11/2019
Admin-Financial Aid
Employment Type Fulltime
Application Deadline Open until filled

Company Description:

Notre Dame of Maryland University (NDMU) is a private, catholic university established in 1895 with the mission to educate leaders to transform the world. NDMU is home to Maryland's only women's college, and offers a wide variety of co-educational full-time and part-time undergraduate, graduate, doctoral, and certificate programs. The University enrolls approximately 2,500 students and has Schools of Arts, Sciences and Business; Education; Nursing; and Pharmacy. Additionally, the University offers programs for adult students online and at several additional locations across the state. NDMU is located on a beautiful 60-acre wooded campus in the northern Baltimore, Maryland residential neighborhood of Homeland.

Staff and faculty enjoy a collaborative, fast-paced, and challenging work environment. In recognition of your hard work, the University offers a comprehensive benefits package including health, dental, and vision, as well as retirement and tuition remission for you and your eligible dependents.

Job Description:

Notre Dame of Maryland University seeks a Director of Financial Aid. Reporting to the Vice President for Enrollment Management and Marketing (VPEM), the Director of Financial Aid is responsible for the planning, organization and supervision of the financial aid department to administer federal, state, and institutional aid funds and services. The Director coordinates the creation and implementation of a strategic plan for the financial aid functional area at the University, in collaboration with the VPEMM.

Responsibilities will include:

  • Administering the system of application for and dissemination of, financial aid awards and services for students attending the University;

  • Coordinating financial aid efforts with other student services offices;

  • Supervising and coordinating the efforts and initiatives of the financial aid office and its staff to provide information and answers to questions relating to financial assistance available to students enrolled at the University;

  • Coordinating the interviews with students to obtain information needed to determine eligibility for aid; 

  • Ensuring that student data and applications document that eligibility requirements are met; 

  • Authorizing the release of funds to students and prepares required records and reports; 

  • Participating in the development and maintenance of financial aid policies and procedures as required by funding agencies and the University;

  • Assisting with the coordination of the financial aid student complaint and appeal procedures for the University and makes recommendations to the VPEMM; 

  • Reviewing, maintaining and evaluating the budget for the financial aid functional area; 

  • Developing the program outcomes for the financial aid functional area, monitoring assessment of those outcomes, and developing plans of action for improvement based on the assessment of those outcomes; 

  • Working collaboratively with the enrollment management team to meet the enrollment and retention goals of the University by providing support for recruitment and retention strategies through the financial service delivery system;

  • Assisting with the development, implementation, monitoring, and revision of policies and procedures relating to the financial aid functional area. Will also assist with the process for systematic review and evaluation of the financial aid functional area per the model adopted by the University.


The ideal candidate will have a Master's degree and a minimum ten (10) years of administrative experience in student financial aid programs in a comprehensive community college or university. Knowledge of need analysis and verification procedures, financial aid software, knowledge of federal financial aid regulations, mainframe database experience, managerial aptitude are essential. Demonstrated knowledge of the financial aid function and the administration of such function. Demonstrated knowledge of principles and processes for delivering class-leading customer services. This includes student needs assessment, establishing quality standards and metrics for services, and the evaluation of customer satisfaction. Working knowledge with Ellucian's Colleague or Banner system, including writing rules, communications management, identifying areas of improvement within the system are a plus. Demonstrated experience in organizing, developing, and implementing operational systems and writing guidelines in an educational setting and managing a high volume workflow office. High level of energy and good sense of humor with the capacity for extraordinary time and effort demands.

Additional Information:

Non-Discrimination Policy:

Notre Dame of Maryland University does not discriminate in its educational and employment policies on the basis of race, color, national origin, ethnic origin, sex, age, disability, religion, genetic information, sexual orientation, or protected veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policy: Greg FitzGerald, Chief of Staff, Notre Dame of Maryland University, 4701 North Charles Street, Baltimore, MD 21210, 410-532-5109.

For all other employment inquiries, please contact Human Resources at 410-532-5898 or

Notre Dame of Maryland University is an EEO/AA employer.

Application Instructions:

All applicants must include:

1. Cover letter - Can be addressed to Sharon Handelsman, Interim Vice President for Enrollment Management and Marketing 

2. Resume

3. Salary requirements

4. Contact information for three professional references.

Review of applications will begin immediately upon receipt. Only complete applications submitted through the portal will be considered. 

*Please mention to employers when applying for this job*
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